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Testimonials

 

 

 

Mr W.S -

 

"I found Jennifer to be extremely diligent, professional and friendly when arranging my new will at very reasonable cost."

 

 

 

Mr R. - 

 

"I am most grateful to Chris Cumberbatch for his advice and guidance in the drawing up of my Will. I found his attention to detail and sensitivity in discussing personal issues both comforting and reassuring"

 

 

 

Mrs B. –

 

"Thank you for your excellent service Luke!"

 

 

 

Mr P. -

 

"Thank you for all your hard work and help in the last couple of years."

CAYMAN NATIONAL (ISLE OF MAN) Anita Duckett -

 

"Thank you Colin for everything to do with the sale and you definitely made things run a lot smoother with all your help"

Mr D W -

Thank-you Mike (Thew) for all your efforts with the contract. We certainly ended up with a better agreement for our company and possibly for both sides. As perhaps a fringe benefit you’ve acquired two more admirers, B, P and Lord R!

Mr B

"I wish to express my gratitude for the manner in which you carried out the administration of the estate of my late wife. I much appreciated the compassionate way the appointments were held such that I was able follow and accept the procedures. I also found your guidance and advice invaluable. I have the confidence to attend any further appointments that are necessary."

 

 

Dear Chris (Cumberbatch)

 

"Thank you for your work and much needed guidence throughout the process"

 

S.

Mr E. -

Chris Cumberbatch - 'Thank you for your friendly and efficient service. I will of course keep you in mind should we need anything in the future.'

Dear Chris Cumberbatch

I know professionals are extremely busy and their time is precious, but it has been virtually impossible to obtain information about how to proceed with the situation of the house.

Your advice and information has been very, very helpful.

I thank you again profusely for all your patient help.  

Yours sincerely,

Ms Burton

Business Feedback Survey
Please take a moment to complete this survey. We would like to know how successful our recent work for you was, and if there is anything we could do differently next time to improve our service.
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1. How satisfied were you with the overall service received from us?
               
1a. Please give reasons why
2. Do you think your objectives were understood?
       
2a. If no, please give reasons why
3. Were you given clear advice as to your options before, during and after the matter?
       
3a. If no, please give reasons why
4. Did we meet your objectives?
       
4a. If no, please give reasons why
5. In general, how satisfied were you with the service you received from Marshall Hatchick in relation to:
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Satisfied
Not satisfied
Unsure
6. Having received your bill for legal fees and costs, do you think the service we offer is value for money?
       
6a. Please give reasons why
7. What could we do to improve the service you received from us?
8. What other services could we offer that would improve our service?
9. Would you recommend the practice to a colleague, friend or family member?
       
9a. Please give reasons why
10. If you would like to leave us a testimonial please do so here.
11. Please use the space below for any additional comments:

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Diversity Data

Marshall Hatchick has a comprehensive Equality and Diversity Policy. As part of this policy, and under SRA guidelines, we publish diversity data biennially and the 2017 summary is available via clicking this link.