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Testimonials

 

 

 

Mr P. -

 

"Thank you for all your hard work and help in the last couple of years."

 

 

 

 

MR. L -

 

"Many thanks James for your communication, humour and professionalism."

Mr A and Mrs W. -

"Many thanks for all your help and advice. It is much appreciated."

 

 

Dear Chris (Cumberbatch)

 

"Thank you for your work and much needed guidence throughout the process"

 

S.

 

 

"Thanks for all your work on our behalf, we could not have done this ourselves."

 

 

 

Mrs G -

 

"The service and help I have received from Marshall Hatchick has been first class in all aspects over many years. Recently, I have been very impressed with the kind, caring yet professional approach from Jennifer Humphreys when dealing with probate and will matters."

 

 

 

Mr W.S -

 

"I found Jennifer to be extremely diligent, professional and friendly when arranging my new will at very reasonable cost."

Dear Chris Cumberbatch

I know professionals are extremely busy and their time is precious, but it has been virtually impossible to obtain information about how to proceed with the situation of the house.

Your advice and information has been very, very helpful.

I thank you again profusely for all your patient help.  

Yours sincerely,

Ms Burton

 

 

 

Mr R. - 

 

"I am most grateful to Chris Cumberbatch for his advice and guidance in the drawing up of my Will. I found his attention to detail and sensitivity in discussing personal issues both comforting and reassuring"

Mr B

"I wish to express my gratitude for the manner in which you carried out the administration of the estate of my late wife. I much appreciated the compassionate way the appointments were held such that I was able follow and accept the procedures. I also found your guidance and advice invaluable. I have the confidence to attend any further appointments that are necessary."

Business Feedback Survey
Please take a moment to complete this survey. We would like to know how successful our recent work for you was, and if there is anything we could do differently next time to improve our service.
I prefer to respond anonymously:
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1. How satisfied were you with the overall service received from us?
               
1a. Please give reasons why
2. Do you think your objectives were understood?
       
2a. If no, please give reasons why
3. Were you given clear advice as to your options before, during and after the matter?
       
3a. If no, please give reasons why
4. Did we meet your objectives?
       
4a. If no, please give reasons why
5. In general, how satisfied were you with the service you received from Marshall Hatchick in relation to:
Extremely satisfied
Satisfied
Not satisfied
Unsure
6. Having received your bill for legal fees and costs, do you think the service we offer is value for money?
       
6a. Please give reasons why
7. What could we do to improve the service you received from us?
8. What other services could we offer that would improve our service?
9. Would you recommend the practice to a colleague, friend or family member?
       
9a. Please give reasons why
10. If you would like to leave us a testimonial please do so here.
11. Please use the space below for any additional comments:

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Diversity Data

Marshall Hatchick has a comprehensive Equality and Diversity Policy. As part of this policy, and under SRA guidelines, we publish diversity data biennially and the 2017 summary is available via clicking this link.